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When I tried to fill out an online entry for the 2016 Urban Oasis sweepstakes I got the following response: Error Unfortunately, you are not eligible to enter the promotion at this time. I see that others are having the same issue.

I think it might have been that the mouse slipped when I clicked on the cable provider drop down and that's when instead of getting Thank you for your entry, I got the very RUDE and UNCALLED for message. Also ... there is no way to turn in the problem !!!! I always enter Hgtv sweepstakes and have never had a issue before!

I am so disappointed!

I hope this generates some kind of response.

Reason of review: Being treated like I have done something wrong!.

Preferred solution: Reset my email so that I can legitimately enter..

Location: Tulsa, Oklahoma

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Guest

I have repeated received the same message. So now I just delete all HGTV emails to me.

Guest
reply icon Replying to comment of Guest-1233832

It is happening to me as well. I reached out to HGTV and they blew me off and just told me to read the eligibility rules.

I've been entering for over ten years!! obviously I'm eligible!

Guest
reply icon Replying to comment of Guest-1318826

The same thing happened to me, but when I check the same email on my phone, I am allowed to enter, so maybe that will work for you too.

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