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Summary of HGTV Customer Service Calls

90 TOTAL CALLS
91% SUCCESSFUL CONNECTIONS
01:47 AVG CALL DURATION
5% ISSUES RESOLVED

Customers Contact HGTV to Ask about:

Request for Information:

  • “Request”
  • “About a bs bill”
  • “Question about showing times for White Christmas 2017 with Melania Trump TV Air times”

Activation/ Cancellation:

  • “To cancel the Magazine HGTV .!!!!”
  • “Im activated and they are sking for my provider and it is not on the list!!!#\”

Payments and Charges:

  • “Invoice bill”
  • “For a charge that I was not aware of”

Staff:

  • “Customer service”

Product/ Service:

  • “I didn't order anything from you”

Other:

  • “Unsolicited phone calls from quicken loans”
  • “Need help remodeling house”
  • “Cannot put in code for episodes on smarttv”

HGTV Rating Stats

2.4 out of 5 stars
based on 184 reviews
See all 771 reviews

Rating stats

  1. 77 reviews
  2. 26 reviews
  3. 34 reviews
  4. 15 reviews
  5. 32 reviews

About HGTV

Top 5 HGTV Services

Streaming Service, Reporter, Advertisement

Top 5 Likes about HGTV

Tv shows, Website, Contests, Flip or flop, All the sweepstakes

Top 5 Dislikes about HGTV

Website for smart home sweepstakes is no, Property brothers, Flip and flop vegas, Unable to enter, Not being able to enter

Top 5 Related Companies

Scripps Networks Interactive, Food Network, Diy Network, Cooking Channel, Travel Channel

Summary

HGTV is a leader in home and lifestyle programming and is one of cable's top-rated networks in the US. It distributes its products to more than 89 million U.S. households. HGTV.com is the nation's leading online home and garden destination. HGTV owns 33 percent of HGTV Canada and provides much of the Canadian network's daily programming. The network's branded programming are also seen in 47 other countries At the present time, the corporate office of the company is headquartered in Knoxville, Tenn. HGTV also operates offices in Atlanta, Chicago, Dallas, Detroit, Los Angeles, Nashville and New York, HGTV is wholly owned by The E.W. Scripps Company NYSE:SSP, which also operates Food Network, DIY Network, FINE LIVING TV NETWORK and Great American Country GAC.

HGTV reviews and complaints

HGTV is ranked 78 out of 1843 in Telecommunications category

Area Served

Worldwide

Payment Methods

MasterCard

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HGTV Stats

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Number of Reviews

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Number of Comments

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