HGTV Phone Numbers and Emails

Toll-Free Number:

  • (866) 324-3637
    CCPA Inquiries
Send Message

Customer Service:

  • (800) 840-8056
  • (866) 587-4653

Complaints/ Feedback:

  • (240) 662-8909


  • (240) 662-0000


  • (240) 662-3709
    Press Inquiries

HGTV Emails:

Customer Service
Sending Photos
DMCA Inquiries, Privacy Inquiries
Is this your business?
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Contact Information

HGTV Website:

HGTV Help Center:

Corporate Office Address:

Discovery Communications, LLC
8403 Colesville Road
Silver Spring, Maryland 20910
United States

Other Info (opening hours):

Customer Support Hours:
Monday - Friday: 9:00 AM - 5:00 PM

More contact details

HGTV Rating Based on 464 Reviews

Rating details

more details
Product or Service Quality
Diversity of Products or Services
Style and Design

Rating stats

Rating trend

How Good is HGTV's Customer Service?

Tyona Xvk
Tyona Xvk
Feels Satisfied | Apr 26, 2023

I could never reach a rep, the line constantly rings busy. I've tried for two days now. I was reaching out to give a compliment, for THE FLIPPING EL MOUSSAS. I keep reading viewers aren't happy yet I can't find where I can say, I love the new show! They are kind and respectful with each other - not snarky like the predecessor. I personally will not watch any show with Christina. Again, I love THE FLIPPING EL MOUSSAS!

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Haylen Bgf
Haylen Bgf
Feels Disappointed | Apr 09, 2023


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Sue O Hyw
Sue O Hyw
Feels Disappointed | Dec 11, 2022

The ONLY # that actually worked was for a magazine subscription. The reps on that call gave me 2 other #s & an email address. Both phone #s were inactive & the email address was undeliverable. There was no way to get in touch with anyone. And I sent an email through your pissed off site to the address you sent - I have yet to receive a reply from anyone.

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Eberardo Dso
Eberardo Dso
Feels Satisfied | Nov 29, 2022

I've had issues (Minor) in he past and AS USUAL, the HTC tech support rep came thru with flying colors. Thank You!!!

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Summary of HGTV Customer Service Calls

01:39 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call HGTV?

Request for Information Question:

  • “I would like to know are they still doing houses in law Mississippi?”
  • “To get information on a specific show”
  • “I'm new to HGTV and I was wondering how much does it cost per month to watch?”

Product/ Service Question:

  • “To see if a Facebook ad is real”
  • “I did not order the magazine as I mostly travel. the call was disconnected before I could speak to anyone.”
  • “Hgtv app is not working screen is black”

Payments and Charges Question:

  • “Billing”
  • “Charged for magazine but i never ordered it”
  • “Payment”

Activation/ Cancellation Question:

  • “To cancel the Magazine HGTV .!!!!”
  • “Am I on an automatic renewal plan”
  • “To unsubscribe”

Account Question:

  • “Discontinue My subscription”
  • “Problem with subscription”
  • “I want to buy subscription”

Shipping and Delivery Question:

  • “Where is my order”
  • “Haven't received my December or January magazines”
  • “The reason for my call is I'm trying to see if I can get the address to the Oasis house HGTV sweepstakes in Indianapolis Indiana”

Website/ Application Question:

  • “App not working”
  • “Troubleshooting website”
  • “I would like to see more of the g in well as hundreds of other gardeners that I am a member of their site”

Staff Question:

  • “Need to speak to a rep for service”
  • “Customer service”

Cards Question:

  • “To see if a postcard that was sent to me is you know legit”

Other Question:

  • “Pams garden of eden not available in canada?”
  • “Not getting my magazine”
  • “Contact Producers”


Related Companies

Warner Bros Discovery, Discovery Channel, Discovery Plus, Food Network, HLN


HGTV is a leader in home and lifestyle programming and is one of cable's top-rated networks in the US. It distributes its products to more than 89 million U.S. households. is the nation's leading online home and garden destination. HGTV owns 33 percent of HGTV Canada and provides much of the Canadian network's daily programming. The network's branded programming are also seen in 47 other countries At the present time, the corporate office of the company is headquartered in Knoxville, Tenn. HGTV also operates offices in Atlanta, Chicago, Dallas, Detroit, Los Angeles, Nashville and New York, HGTV is wholly owned by The E.W. Scripps Company NYSE:SSP, which also operates Food Network, DIY Network, FINE LIVING TV NETWORK and Great American Country GAC.

HGTV reviews and complaints

HGTV is ranked 171 out of 2173 in Media category

Area Served

Worldwide, USA

Payment Methods


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