Contact HGTV Customer Service
HGTV Phone Numbers and Emails
Toll-Free Number:
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(866) 324-3637CCPA Inquiries
Customer Service:
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(800) 840-8056Order
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(866) 587-4653
Complaints/ Feedback:
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(240) 662-8909
HGTV Emails:
Contact Information
HGTV Website:
HGTV Help Center:
Corporate Office Address:
Other Info (opening hours):
Customer Support Hours:
CHAT LIVE
Monday - Friday: 9:00 AM - 5:00 PM
How Good is HGTV's Customer Service?
Summary of HGTV Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call HGTV?
Request for Information Question:
- “I would like to know are they still doing houses in law Mississippi?”
- “To get information on a specific show”
- “I'm new to HGTV and I was wondering how much does it cost per month to watch?”
Product/ Service Question:
- “To see if a Facebook ad is real”
- “I did not order the magazine as I mostly travel. the call was disconnected before I could speak to anyone.”
- “Hgtv app is not working screen is black”
Payments and Charges Question:
- “Billing”
- “Charged for magazine but i never ordered it”
- “Payment”
Activation/ Cancellation Question:
- “To cancel the Magazine HGTV .!!!!”
- “Am I on an automatic renewal plan”
- “To unsubscribe”
Account Question:
- “Discontinue My subscription”
- “Problem with subscription”
- “I want to buy subscription”
Shipping and Delivery Question:
- “Where is my order”
- “Haven't received my December or January magazines”
- “The reason for my call is I'm trying to see if I can get the address to the Oasis house HGTV sweepstakes in Indianapolis Indiana”
Website/ Application Question:
- “App not working”
- “Troubleshooting website”
- “I would like to see more of the g in hgtv.....as well as hundreds of other gardeners that I am a member of their site”
Staff Question:
- “Need to speak to a rep for service”
- “Customer service”
Cards Question:
- “To see if a postcard that was sent to me is you know legit”
Other Question:
- “Pams garden of eden not available in canada?”
- “Not getting my magazine”
- “Contact Producers”
About
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HGTV is a leader in home and lifestyle programming and is one of cable's top-rated networks in the US. It distributes its products to more than 89 million U.S. households. HGTV.com is the nation's leading online home and garden destination. HGTV owns 33 percent of HGTV Canada and provides much of the Canadian network's daily programming. The network's branded programming are also seen in 47 other countries At the present time, the corporate office of the company is headquartered in Knoxville, Tenn. HGTV also operates offices in Atlanta, Chicago, Dallas, Detroit, Los Angeles, Nashville and New York, HGTV is wholly owned by The E.W. Scripps Company NYSE:SSP, which also operates Food Network, DIY Network, FINE LIVING TV NETWORK and Great American Country GAC.
HGTV is ranked 171 out of 2173 in Media category
Worldwide, USA
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